Shannon
Weaver model of communication was created in 1948 when Claude Elwood Shannon
wrote an article "A Mathematical Theory of Communication" in Bell
System Technical Journal with Warren Weaver.
Shannon
was an American mathematician whereas Weaver was a scientist. The Mathematical
theory later came to be known as Shannon Weaver model of communication or “mother
of all models." This model is more technological than other linear models.
Concepts
in Shannon Weaver Model
Sender
(Information source) – Sender is the person who makes the
message, chooses the channel and sends the message.
Encoder
(Transmitter) –Encoder is the sender who uses
machine, which converts message into signals or binary data. It might also directly
refer to the machine.
Channel
–Channel is the medium used to send message.
Decoder
(Receiver) – Decoder is the machine used to
convert signals or binary data into message or the receiver who translates the
message from signals.
Receiver
(Destination) –Receiver is the person who gets the
message or the place where the message must reach. The receiver provides
feedback according to the message.
Noise
–Noise is the physical disturbances like environment, people, etc. which does
not let the message get to the receiver as what is sent.
Explanation
of Shannon Weaver Model
The
sender encodes the message and sends it to the receiver through a technological
channel like telephone and telegraph. The sender converts the message into
codes understandable to the machine. The message is sent in codes through a
medium.
The
receiver has to decode the message before understanding it and interpreting it.
The receptor machine can also act as a decoder in some cases. The channel can
have noise and the receiver might not have the capacity to decode which might
cause problems in communication process.
Here,
for instance, brain might be the sender, mouth might be the encoder which
encodes to a particular language, air might be the channel, another person’s
ear might be the receptor and his brain might be the decoder and receiver.
Similarly,
air is the channel here, the noise present in his environment that disturbs
them is the noise whereas his response is the feedback. There
were only 5 components when the model was made. Noise was added
later.
As
Shannon was an engineer, this model was first made to improve technical
communication, mainly for telephonic communication. It was made to to maximize
telephone capacity with minimum noise.
Later,
Weaver applied it for all kind of communications to develop effective communication and the model became
famous as Shannon Weaver model. In engineering, Shannon’s model is also called
information theory and is used academically to calculate transmission through
machines and also has a formula.
Example
of Shannon Weaver Model
A
businessman sends a message via phone text to his worker about a
meeting happening about their brand promotion. The worker does not receive
the full message because of noise. It goes like this:
Businessman:
We have a meeting at the office ("at 8 am" goes missing due to phone
network disruption or noise)
Worker
(feedback) : At what time?
Here,
Sender:
Businessman
Encoder:
Telephone network company
Channel:
Mobile network
Noise:
Missing text due to disruption
Decoder:
Mobile phone
Receiver:
Worker
The
transmission error is the noise in this case. The feedback lets the
businessman know that the message reached incomplete. The receiver gets the
chance to get the full message only after his feedback.
Levels
of Communication Problems
There
are three levels of problems of communication according to Shannon Weaver. They
are:
- Technical problem –How a channel causes a problem
- Semantic problem –Is the meaning of message sent and received very different
- Effectiveness problem –How effectively does the message cause reaction
Advantages
of Shannon Weaver Model
- Concept of noise helps in making the communication effective by removing the noise or problem causing noise.
- This model takes communication as a two way process. It makes the model applicable in general communication.
- Communication is taken as quantifiable in Shannon Weaver model.
Criticisms
of Shannon Weaver Model
- It can be applied more for interpersonal communication than group communication and mass communication.
- Receiver plays the passive part in the communication process as sender plays the primary role that sends messages.
- Feedback is taken as less important in comparison to the messages sent by the sender.
- The model is taken by some critics as a "misleading misrepresentation of the nature of human communication" as human communication is not mathematical in nature.
- Reference:
- shannon-and-weaver-model-communication, communicationtheory.org
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